PRODUCTS INSTALLED BY ONLINE TECHPlease select the product(s) you need from the list. Your products will be installed by the tech. Once you buy the product you will be prompted to schedule a suitable day and time to get your product(s) installed.
There is a 0.5 hour minimum. If the work takes longer than 0.5 hours, additional time is added to your bill at $79 /hr ( Home ) or $89/hr ( Business ) at 15 minute increments. You can stop the service at any time by letting your tech know.
We only service clients with billing address in Canada.
At times, we may need to reschedule your service depending on our workload.
We will call you to get connected to your computer at the time selected. If you do not answer your phone we will try again for up to 10 minutes. You can reschedule your service but there is a fee of $15 to do so.
We assume that your computer is connected to the internet & can be connected to using our secure connection. If we cannot connect to your computer we will offer to do the work onsite. There is no other refund available.