When I print it does not do anything

Check Cable Connections Verify if you are using a USB Cable or Wired / Wireless to communicate with the printer USB: Verify that the cable is connected to both the usb port of your computer and the back of the printer Verify the unit is turned on Wired / Wireless Verify the printer is connected […]

My Internet Does not work

Look for where the modem or router was installed try unplugging this device and waiting 30 seconds and plugging it back in see if you are able to go online.

My internet does not work

Have you tried to call your service provider to see if they are able to resolve your connection issue remotely?

If I have a problem with my Computer, Server, Network or Software can you help?

YES.  Even if you are a new customer we can help.  Even if we have never seen the software or the issue before we can handle.  Our job is to understand the root cause of technical issues, work with your technical support all with the goal of getting you back up and running better than before.

Do you have software & equipment to fix things onsite?

YES.  We bring the most commonly needed parts and software needed.  If we do not have a very specific part or software we can usually get it the same day.  Our goal is to get you back up and running as soon as possible.

Do your Technicians have experience?

YES.  They are hired, trained and re-trained by our senior staff members to ensure they provide the quality service that we are recognized for.

What do you do if you are not familiar with the technical problem I am experiencing?

WE USE ALL RESOURCES AVAILABLE.  Our Onsite Technician will use our senior staff members in the head office who can often remote into your Computer to troubleshoot the issues directly, we will work with your Technical Support company directly and our many Technical Partners who are specialists in a wide variety of areas such as […]

Return and Refund Policy

Thanks for shopping at COMPUTERGEEKSONCALL.CA If you are not entirely satisfied with your purchase, we’re here to help. Returns You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your […]

Personalize and include more in your Return & Refund Policy:

Your Information Computer Geeks On Call Corp. 514 – 34 Cedar Pointe Drive Barrie, Ontario, L4N 5R7 Items Not Eligible Labour, services or software. Sale Items Add if you offer refunds for sale items or not. How To Return Your Item ship or return materials to: Computer Geeks On Call Corp. 514 – 34 Cedar […]

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